Oil boilers, air source heat pumps and multifuel boilers

We provide responsive day to day repairs to oil boilers, air source heat pumps and multifuel boilers, central heating systems and radiators with appointments being allocated into 2 priority bandings according to the level of severity.

  • By appointment routine repairs will be completed by one of our qualified engineers within 21 working days.

 

  • Emergency repairs will be completed within 24 hours.

 

  • Please note that lack of heating and/or hot water will only be considered as an emergency repair between the winter months of October – May unless there are vulnerable residents living at the property (i.e., young children, very elderly, and very ill people).

 

  • Emergency repairs will only be allocated if it presents a health and safety risk (i.e., boiler not working at all during the winter months or an uncontainable leak or flood from the heating system or boiler).

 

  • We also provide annual servicing of these heating units currently restricted to Teign Housing properties only.

 

  • Multifuel boilers are serviced twice a year March/April and August/ September

 

  • To book a repair online, use the ‘I Want To’ section of our website.  Alternatively, please call 0800 197 9790, select option 1 for a new repair followed by option 2 when prompted.

 

  • Templer HomeBuild work with several subcontractors to undertake a range of heating repairs and services. The appointed subcontractor will contact you directly by phone, email or letter to arrange an appointment date and time.