Thank you for wanting to report a repair by using our webservices – click here start reporting

We will respond to your request within 2 working days.

To raise a repair please call 0800 197 9790

Select Option 2 for a new repair or option 1 for a existing repair.

Our repairs company, Templer HomeBuild, deliver a comprehensive responsive repairs service for our tenants (including gas servicing and repairs) as well as offering a host of additional property services such as: planned maintenance works, voids, cyclical painting solutions and appliance testing and repairs.

  • For day to day repairs we offer a responsive repairs service with two priority bandings
  • By appointment repairs will be completed within 30 days (42 days if it requires and inspection or survey)
  • Emergency repairs will be completed within 24 hours

If you can smell gas or suspect a leak, you must evacuate the building and call the National Gas Emergency Service for assistance on 0800 111 999.