Thank you for wanting to report a repair by using our webservices – click here start reporting

We will respond to your request within 2 working days.

To raise an emergency repair, please call the Templer HomeBuild Hub directly on:

0800 197 9790 and select option 1.

Our repairs company, Templer HomeBuild, deliver a comprehensive responsive repairs service for our tenants (including gas servicing and repairs) as well as offering a host of additional property services such as: planned maintenance works, voids, cyclical painting solutions and appliance testing and repairs.

  • For day to day repairs we offer a responsive repairs service with two priority bandings
  • By appointment repairs will be completed within 21 days (42 days if it requires and inspection or survey)
  • Emergency repairs will be completed within 24 hours

Again, if you need to report a genuine emergency repair, please call FREEPHONE number 0800 197 9790.